Privacy notice

How personal data is handled on aiagent.efigenix.de.

1. Controller

Efigenix GmbH, Rhinstraße 48A, 12681 Berlin, Germany. Telephone +49 171 3282040. Email contact@efigenix.de.

2. Website and server logs

Our hosting (netcup VPS) processes technical data needed to serve the site: IP address, time, pages, referrer, browser. Purpose: secure operation, troubleshooting, abuse prevention. Legal basis: Article 6(1)(f) GDPR.

3. Google Analytics 4 and Google Ads

This website uses Google Analytics 4 and Google Ads conversion tracking by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Cookies are set and usage data (for example pages viewed, device, approximate location, ad click) is processed to measure site use and ad performance. Legal basis: [to be determined]. Data may be transferred to the USA; Google is certified under the EU-US Data Privacy Framework. You can prevent collection by blocking cookies in your browser. Retention: up to 14 months. Google’s notice: policies.google.com/privacy.

4. Contact form and strategy call

If you submit the form we process name, business, email and phone to handle the request (Article 6(1)(a) and (b) GDPR). Booking links go to Calendly under Calendly’s notice. Data is deleted when the enquiry is done unless a retention duty applies.

5. Demo and support calls

If you call +49 30 75936290, you speak with an AI agent. This is disclosed at the start. Call data may be processed to handle the request and for quality — and recorded only when announced (Article 6(1)(b) and (f) GDPR; German Criminal Code § 201). Unclear or sensitive cases can be handed to a person.

6. Your rights

Access, rectification, erasure, restriction, portability, objection and withdrawal of consent: contact@efigenix.de. You may complain to the Berlin Commissioner for Data Protection and Freedom of Information.